PRIVACY POLICY

Last updated: May 31 205

1. Introduction

Welcome to Ashua Space AB ("Company," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.ashua.space and purchase our online courses and memberships.

As Ashua Space AB is based in Sweden, we comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Data We Collect

We collect and process the following types of personal data:

Identity Information: Name, email address, billing address, and payment details (handled securely by Wix Payments or third-party payment providers).
Account Information: Username, password, and course/membership activity.
Technical Data: IP address, browser type, device information, and website usage (collected via cookies and analytics tools).
Communication Data: Messages sent through our contact forms, customer support inquiries, and marketing preferences.

3. How We Collect Data

We collect personal data when you:

Visit and browse our website.
Purchase a course or membership.
Create an account.
Subscribe to our newsletter.
Contact us via email or contact forms.
Interact with our social media channels.

4. Purpose of Data Collection

We use your data for the following purposes:

To process your purchases and provide access to online courses and memberships.
To manage your account and provide customer support.
To improve our website and services.
To send important updates regarding your purchases or account.
To send marketing emails (with your consent).
To enable community interaction between members (only within the membership area, and with limited profile visibility).

5. Sharing Your Data

We do not sell or rent your personal data. However, we may share your data with:

Wix: Our website platform that processes transactions and stores user data.
Payment Processors: Secure third-party payment providers (e.g., Stripe, PayPal) to process payments.
Analytics Providers: Services such as Google Analytics to improve website functionality.
Legal Authorities: If required by law or in response to legal requests.
Membership Community Visibility: If you join our membership program, certain profile information (such as your name, profile image, and any content you choose to share) may be visible to other members within the membership platform. This feature is designed to support connection, community, and interaction among members. You may update your visibility settings in your account profile to make your profile private if you prefer.

6. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes stated in this policy. Account-related data is stored while your account is active. Financial records are retained for tax and legal purposes.

7. Your Rights (GDPR Compliance)

As an EU citizen, you have the following rights under GDPR:

Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data (subject to legal obligations).
Right to Restriction: Request limitation on how we process your data.
Right to Data Portability: Request transfer of your data to another service.
Right to Object: Object to data processing for direct marketing.

To exercise these rights, contact us at email: contact@ashua.space.

8. Security Measures

We implement strict security measures to protect your data from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we encourage you to use strong passwords and be cautious when sharing personal data online.

9. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. You can manage cookie preferences in your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

11. Contact Information

For any questions about this Privacy Policy, please contact us at:

Ashua Space AB
Email: contact@ashua.space
Website: www.ashua.space